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<big>'''Welcome to the |
<big>'''Welcome to the Supporting Role Ltd help pages'''</big> |
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These pages have been written to help and assist our clients to get the best from our IT solution. Below you will find links to common topics, and you can search for keywords using the search facility to the left of this text. |
These pages have been written to help and assist our clients to get the best from our IT solution. Below you will find links to common topics, and you can search for keywords using the search facility to the left of this text. |
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== Frequently Asked Questions ( |
== Frequently Asked Questions (FAQs) == |
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=== Remote Access === |
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<DynamicPageList> |
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*[[How do I set up my CalDAV calendar]]? |
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category = FAQ |
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*[[How do I set up my email account]]? |
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category = Remote Access |
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*[[How do I set up the shared addressbook]]? |
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ordermethod = popularity |
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*[[How do I access Webmail]]? |
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order = ascending |
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*[[How do I set an Out Of Office message]]? |
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</DynamicPageList> |
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*[[How do I access the system remotely]]? |
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=== Email === |
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*[[How do I map a drive letter to the server]]? |
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<DynamicPageList> |
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*[[How do I edit my wiki]]? |
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category = FAQ |
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*[[How do I purge deleted emails from Outlook]]? |
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category = Email |
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*[[How do I create an email signature]]? |
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ordermethod = popularity |
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*[[How can I upload and download FTP files easily]]? |
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order = ascending |
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*[[How do I set up a VPN to the server]] |
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</DynamicPageList> |
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*[[How do I remove an old user]]? |
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=== Contacts === |
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*[[How can I reset a forgotten Mac password]]? |
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<DynamicPageList> |
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*[[How do the SPAM folders work]]? |
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category = FAQ |
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*[[How do I join a Windows computer to the NT Domain]]? |
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category = Contacts |
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*[[How do I move my Internet domain name to a different provider]]? |
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ordermethod = popularity |
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</DynamicPageList> |
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== General IT Knowledge == |
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=== Calendar === |
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<DynamicPageList> |
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*[[Choosing a secure password]] |
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category = FAQ |
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*[[What is the difference between a file and a folder]]? |
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category = Calendar |
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*[[What is a CRM]]? |
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ordermethod = popularity |
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*[[What is DNS]]? |
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</DynamicPageList> |
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*[[What is a web page]]? |
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=== Files === |
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*[[What is HTTP]]? |
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<DynamicPageList> |
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*[[What is a domain name]]? |
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category = FAQ |
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*[[What is Business Continuity]]? |
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category = Files |
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*[[What is a VPN]] |
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ordermethod = popularity |
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</DynamicPageList> |
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=== Wiki === |
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<DynamicPageList> |
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category = FAQ |
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category = Wiki |
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ordermethod = popularity |
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</DynamicPageList> |
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=== User Account === |
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<DynamicPageList> |
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category = FAQ |
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category = User Account |
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ordermethod = popularity |
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</DynamicPageList> |
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=== Domain === |
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<DynamicPageList> |
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category = FAQ |
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category = Domain |
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ordermethod = popularity |
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</DynamicPageList> |
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== Knowledge Base (General IT Knowledge) == |
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<DynamicPageList> |
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category = KB |
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ordermethod = popularity |
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</DynamicPageList> |
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== Troubleshooting Guides == |
== Troubleshooting Guides == |
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<DynamicPageList> |
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category = TG |
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*[[ADSL Problems]] |
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ordermethod = popularity |
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</DynamicPageList> |
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== Business Continuity == |
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<DynamicPageList> |
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category = Business Continuity |
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ordermethod = popularity |
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</DynamicPageList> |
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<DynamicPageList> |
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category = FAQ |
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notcategory = Remote Access |
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notcategory = Email |
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notcategory = Contacts |
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notcategory = Calendar |
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notcategory = Files |
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notcategory = Wiki |
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notcategory = User Account |
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notcategory = Domain |
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ordermethod = popularity |
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suppresserrors = true |
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</DynamicPageList> |
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Latest revision as of 13:04, 17 November 2025
Welcome to the Supporting Role Ltd help pages
These pages have been written to help and assist our clients to get the best from our IT solution. Below you will find links to common topics, and you can search for keywords using the search facility to the left of this text.
Frequently Asked Questions (FAQs)
Remote Access
- How to set up my email account
- How to access Webmail
- How to set my Out Of Office message
- How to purge deleted emails from Outlook
- How to create an email signature
- How to use the SPAM folders feature (declare SPAM)
- How to hide deleted messages in Outlook
- How to prevent Outlook 2016/2019 IMAP sync issues
Contacts
Calendar
Files
- How to map a drive letter to the server
- How to upload and download FTP files
- How to access my files via WebDAV
Wiki
User Account
- How to remove an old user
- How to reset a forgotten Mac password
- How to choose a secure password
- How to change my password
Domain
- How to join a Windows computer to the NT Domain
- How to move my Internet domain name to a different provider
- How to setup my DNS records
Knowledge Base (General IT Knowledge)
- What is the difference between a file and a folder
- What is a CRM
- What is DNS
- What is a web page
- What is HTTP
- What is a domain name
- What is Business Continuity
- What is a VPN
- What is a "CRM"
- What is WebDAV
- What is CalDAV
- What are server side rules (Sieve Rules)
- Data Protection
