How to set up my email account

From Supporting Role Wiki
Jump to navigationJump to search

Required Setup

Your Forget About IT™ server must be mail enabled, then you will need the following settings in order to configure your email client.

Required Settings

  • Your Server Name
    • remote.<your domain name> (or mail.<your domain name>)
  • Your Server Type
    • IMAP for incoming (or to be pedantic IMAP4)
    • SMTP for outgoing
  • Your Account Username/ID
    • This is usually the same name as you use to log in to your computer in the morning, or to log into webmail.
  • Your Password
    • Hopefully you will already know this, as we cannot find out what your password is as it stored as an encrypted form.
Would you miss any of those settings, please contact your IT Support team to obtain them before continuing...

Specific Instructions

Outlook

  • IMAP set to TLS on port 143
  • SMTP to TLS on port 587.

Android Mail

  • IMAP set to TLS on port 143
  • SMTP to TLS on port 587.

K9 on Android

  • IMAP set to STARTTLS (always) on port 143
  • SMTP to STARTTLS (always) on port 587.

Mail App on Mac/IPhone/IPad

Recommended security setting for encryption

  • IMAP set to SSL on port 143
  • SMTP to SSL on port 587

Basic Setup

Following this guide you shall be able to configure your mail account on IPhone:

http://www.emacconsulting.com/email/how-to-create-imap-mail-account-on-iphone

    NOTE: Although the password entry for the outgoing mail settings usually says "Optional", it isn't. 
          You will need to enter your username and password.

We also recommend that in the main email settings you enable Ask Before Deleting"

Advanced Setup

Source: http://5thirtyone.com/apple/how-to-proper-gmail-imap-for-iphone-apple-mail/

Steps to properly configure IPhone Mail client so that Sent Mail, Deleted Mail, Drafts are reflected properly after syncing (back to the server):

  1. Open Settings > Mail > [Your account] > Advanced
  2. Select Drafts Mailbox > On the Server > Drafts. Return to the Advanced view.
  3. Select Sent Mailbox > On the Server > Sent. Return to the Advanced view.
  4. Select Deleted Mailbox > On the Server > Trash. Return to the Advanced view.
 NOTE: Also see Auto Purge.

Thunderbird

Recommended security settings for encryption

  • IMAP set to STARTTLS on port 143
  • SMTP to STARTTLS on port 587.

Adding an Email Account

Based on Thunderbird Version 2.0.0.23

  1. Click on Tools -> Account Settings in the menu.
  2. Click on the Add Account Button.
  3. Select Email Account and click on Next.
  4. Enter Your Name as you would like others to see it, and the Email Address linked to the account, and click on Next.
  5. Select IMAP, and enter the name of your Incoming Server. If this is the only account you will also need to fill in the Outgoing Server box as well. This should be the same as the incoming server. Click on Next.
  6. Enter your Incoming User Name, and click on Next.
  7. Enter the Account Name you would like to use to identify this account, e.g. Me @ Work, and click on Next.
  8. Check the details in the summary page, and if they are correct, click on Finish.
    NOTE: Also see Auto Purge.

Outlook

See: How to set up MS Outlook