How to set my Out Of Office message

There are two ways of setting up an out of office message on our servers.

Auto Response

Log in to your email account using webmail (Instructions). There should be a link across the top of the page to Auto Response. You will also find a link to it in Options.

There are three sections to this settings:

1. Forward.

   In this section, if you add an email address to the To box, and tick the option, all emails to you will be forwarded to that address.

2. Reply.

   There are four parts to this section. When the Reply feature is enabled it will reply to all emails send to the addresses in the alias box, with the message in the Subject and Message boxes. The system will only send one reply to each sender, in each cycle of being used, but if you also tick Empty Reply Cache the records of who has been responded to will be emptied, so if you just need to change your message you can use this option rather than disabling and then re-enabling the auto-response.

3. Keep A Copy Here.

   You should normally keep this ticked at all times. The only time you might want to use this option is on the mailbox of a user who no longer works for you. You should also always use the unfiltered option as we do not use the auto-response spam filter.

It is very important to click on the FINISH button to save your changes and to active the settings. When you click this button the page will reload, and at the top it will confirm your new settings.