How to set up my email account

Required Setup

Your Forget About IT™ server must be mail enabled, then you will need the following settings in order to configure your email client.

Required Settings

• Your Server Name
  • remote.<your domain name> (or mail.<your domain name>)
• Your Server Type
  • IMAP for incoming (or to be pedantic IMAP4)
  • SMTP for outgoing
• Your Account Username/ID
  • This is usually the same name as you use to log in to your computer in the morning, or to log into webmail.
• Your Password
  • Hopefully you will already know this, as we cannot find out what your password is as it stored as an encrypted form.

Would you miss any of those settings, please contact your IT Support team to obtain them before continuing...

Specific Instructions

Thunderbird

• IMAP set to STARTTLS on port 143
• SMTP to STARTTLS on port 587.

Apple Mail (Mac, IPhone, IPad)

• IMAP set to SSL on port 143
• SMTP to SSL on port 587.

Outlook

• IMAP set to TLS on port 143
• SMTP to TLS on port 587.

Android Mail

• IMAP set to TLS on port 143
• SMTP to TLS on port 587.

K9 on Android

• IMAP set to STARTTLS (always) on port 143
• SMTP to STARTTLS (always) on port 587.

Mac/IPhone/IPad Mail

How to set up an IPhone device

Desktop Apps

How to set up Thunderbird

How to set up MS Outlook