How to set up MS Outlook

Adding an Email Account

Outlook 2003

• Go to Tools -> Email Accounts.
• Select Add a new email account and click on Next.
• Select IMAP and click on Next.
• Enter the information into the form as follows:
  • Your Name - As you would like it to be seen by the recipient of the email.
  • Email Address - Your email address. Be careful. Any typos will mean replies to your emails may go astray.
  • Username & password - You should have been told this by us.
  • Incoming Server Name & Outgoing Server Name - The name we have given your server.
• Click on More Settings and then on the Outgoing Server tab.
• Tick My outgoing server requires authentication, and select Use the same settings as my incoming mail server.
• Click OK and then Next, and then Finish.

Sent Items

As Outlook 2003 and previous do not have support for assigning a Sent Items folder at the mail account level, we must emulate it via a message rule;

1. First make sure there is a Sent Items folder in your IMAP mailbox.
   • If you have not subscribed to the Sent folder yet use Tools-> IMAP folders.
2. Open the rules dialog by clicking on Tools -> Rules and Alerts.
3. If you see a drop down list at the top, make sure it is set to the Inbox of the IMAP account.
4. Click the New button to start with a new rule.
5. Select Start from a blank rule
6. Select Check messages after sending.
7. Click Next.
8. Select the option: through the specified account
9. Click on specified at the bottom of your screen and select your IMAP account.
10. Click Next.
11. Select the option move a copy to the specified folder
12. Click on specified at the bottom of your screen and select your Sent folder your the IMAP account.
13. Click OK when you get the warning about the folder not supporting Unicode (IMAP accounts in Outlook 2003 doesn’t have support for Unicode).
14. Finish.

Useful Links

• http://products.secureserver.net/email/email_outlook.htm

Outlook 2007

• Go to Tools -> Email Accounts.
• On the E-mail tab, click New.
• Select Manually configure server settings or additional server types and click Next.
• Select Internet E-mail and click Next.
• Enter the information into the form as follows:
  • Your Name - As you would like it to be seen by the recipient of the email.
  • Email Address - Your email address. Be careful. Any typos will mean replies to your emails may go astray.
  • Username & password - You should have been told this by us.
  • Account Type - Select IMAP.
  • Incoming Server Name & Outgoing Server Name - The name we have given your server.
• Click on More Settings and then on the Outgoing Server tab.
• Tick My outgoing server requires authentication, and select Use the same settings as my incoming mail server.
• Click OK and then Next, and then Finish.

Sent Items

Once the account is set up, right-click the top level folder, select IMAP Folders, click query, and then subscribe to any additional folders (Sent, Trash, Drafts, etc).

• Open your IMAP account settings via Tools -> Account Settings and double click on the IMAP account.
• Click on More Settings.
• Select the Folders tab.
• Enable the option “Save sent items in the following folder on the server”.
• Select the Sent folder.

Useful Links

• http://products.secureserver.net/email/email_outlook.htm

Outlook 2010

• Go to File -> Info and click on Add Account
• Select Manually configure server settings or additional server types and click Next.
• Select Internet E-mail and click Next.
• Enter the information into the form as follows:
  • Your Name - As you would like it to be seen by the recipient of the email.
  • Email Address - Your email address. Be careful. Any typos will mean replies to your emails may go astray.
  • Username & password - You should have been told this by us.
  • Account Type - Select IMAP.
  • Incoming Server Name & Outgoing Server Name - The name we have given your server.
• Click on More Settings and then on the Outgoing Server tab.
• Tick My outgoing server requires authentication, and select Use the same settings as my incoming mail server.
• Click OK and then Next, and then Finish.

Sent Items and Deleted Items

• Once the account is set up, right-click the top level folder, select IMAP Folders, click query, and then subscribe to any additional folders (Sent, Trash, Drafts, etc).
• Go to File -> Account Settings -> Account Settings, select the account you just created, and click on change. Select in turn Sent Items and Deleted Items, and make sure the are pointing to the correct folders.

Useful Links

• http://support.ecenica.com/email/setup-imap-outlook-2010/

Adding the Shared Address Book

First of all you need to log in to the web interface of the shared address book, and click on Help. This page will give you all of the settings you will need. See How do I set up the shared addressbook for more details.

Outlook 2003

• Open Tools -> E-mail Accounts -> Add a new directory.

Outlook 2010

1. Go to File -> Info -> Account Settings.
2. Click on the Address Book tab.
3. Click on New.
4. Select Internet Directory Service
5. Enter your server name (from the Address Book help page) and tick This server requires me to log on.
6. Enter your LDAP format user name (from the Address Book help page) and your password (the same you use to log in to email). Do not tick SPA.
7. Click on More Settings and click OK to the warning message.
8. Choose a friendly display name, like Shared Address Book.
9. Click on search and enter the search base (from the Address Book help page).
10. Click on OK, and then on Finish.

Useful Links

• http://helpdesk.wisc.edu/wiscmail/page.php?id=13789
• http://kb.wisc.edu/page.php?id=13847