How to change my password: Difference between revisions

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= Minimum password requirements =
== Minimum password requirements ==


Please consult your company policy
Please consult your company policy.


== How to choose a secure password ==
= Change Domain Account password (computer access / vpn) =


Please consult this dedicated page [[How to choose a secure password]]
#Login to your computer
#If in office - Connect computer to office network (docking station/cable or wifi)
#If out of the office (e.g KAM) - Connect computer to the Internet then connect via VPN to the office network
#Close all applications
#Press CTRL+ALT+DEL
#Choose Change Password
#Enter once old password
#Press TAB key to go to next field
#Enter new password
#Press TAB key to go to next field
#Enter new password again to confirm
#Press Enter (or click -> arrow button)
#Wait for confirmation password was changed


== Change your Domain Account password via a Windows computer joined to Domain (computer access / vpn) ==
= Outlook 2016 =


Instructions below requires a domain joined computer and vpn access (if done outside office network)
#Close/Reopen Outlook
#Wait to be prompted for Password
#Change password
#Make sure Save Password option is ticked
#OK
#Press Send/Receive
#Send a message
#Wait to be prompted for Password
#Change password
#Make sure Save Password option is ticked
#OK


#'''Login''' to your computer
= Outlook 2010 =
#'''If in office''' - '''Connect''' computer '''to office network''' (docking station/cable or wifi)<br />'''If out of the office''' (e.g KAM) - '''Connect computer '''to the Internet''' then '''connect via VPN''' to the office network
#'''Close''' all '''applications'''
#Press '''CTRL+ALT+DEL'''
#Choose '''Change Password'''
#'''Type''' once '''old password'''
#Press '''TAB''' key to go to next field
#Type '''new password'''
#Press '''TAB''' key to go to next field
#Type '''new password again''' to confirm
#Press '''Enter''' (or click -> arrow button)
#'''Wait''' for confirmation password was changed
#'''OK'''


#Close/Reopen Outlook
== Outlook 2016 ==
#Go to File tab
#Go to Account Settings > Accounts Settings
#Double click your work email address (related to your domain account)
#Change the password
#Press Next button
#Wait for test to Complete
#Ok
#Finish
#Close


#'''Close/Reopen Outlook'''
= IPhone Mailbox =
#'''Wait to be prompted''' for password
#'''Change password''' by typing new one
#Make sure '''Save Password''' option is '''ticked'''
#'''OK'''
#Press '''Send/Receive'''
#'''Send a message'''
#'''Wait to be prompted''' for password
#'''Change password''' by typing new one
#Make sure '''Save Password''' option is '''ticked'''
#'''OK'''


== Outlook 2010 ==
#Go to Settings
#Passwords & Accounts
#Select your work email account
#Click your work email address
#Change the password
#Done
#Click your work email address - again
#Click the SMTP server
#Click the Primary server (top one)
#Change the password
#Done


#'''Close/Reopen Outlook'''
= iPad Mailbox =
#Go to '''File''' tab
#Go to '''Account Settings''' > '''Accounts Settings'''
#'''Double click your work email address''' (related to your domain account)
#'''Change the password''' by typing new one
#Press '''Next''' button
#'''Wait''' for test to '''Complete'''
#'''Ok'''
#'''Finish'''
#'''Close'''

== IPhone Mailbox ==

#Go to '''Settings'''
#Go yo '''Passwords & Accounts'''
#'''Select''' your '''work email account'''
#'''Click''' your '''work email address'''
#'''Change the password''' by typing new one
#'''Done'''
#'''Click''' your '''work email address''' again
#'''Click''' the '''SMTP''' server
#'''Click''' the '''Primary server''' (top one)
#'''Change the password''' by typing new one
#'''Done'''

== iPad Mailbox ==


Same instructions as for iPhone Mailbox above
Same instructions as for iPhone Mailbox above

[[Category:FAQ]]
[[Category:User Account]]
[[Category:Windows]]

Latest revision as of 17:07, 22 November 2018

Minimum password requirements

 Please consult your company policy.

How to choose a secure password

 Please consult this dedicated page How to choose a secure password

Change your Domain Account password via a Windows computer joined to Domain (computer access / vpn)

 Instructions below requires a domain joined computer and vpn access (if done outside office network)
  1. Login to your computer
  2. If in office - Connect computer to office network (docking station/cable or wifi)
    If out of the office (e.g KAM) - Connect computer to the Internet then connect via VPN to the office network
  3. Close all applications
  4. Press CTRL+ALT+DEL
  5. Choose Change Password
  6. Type once old password
  7. Press TAB key to go to next field
  8. Type new password
  9. Press TAB key to go to next field
  10. Type new password again to confirm
  11. Press Enter (or click -> arrow button)
  12. Wait for confirmation password was changed
  13. OK

Outlook 2016

  1. Close/Reopen Outlook
  2. Wait to be prompted for password
  3. Change password by typing new one
  4. Make sure Save Password option is ticked
  5. OK
  6. Press Send/Receive
  7. Send a message
  8. Wait to be prompted for password
  9. Change password by typing new one
  10. Make sure Save Password option is ticked
  11. OK

Outlook 2010

  1. Close/Reopen Outlook
  2. Go to File tab
  3. Go to Account Settings > Accounts Settings
  4. Double click your work email address (related to your domain account)
  5. Change the password by typing new one
  6. Press Next button
  7. Wait for test to Complete
  8. Ok
  9. Finish
  10. Close

IPhone Mailbox

  1. Go to Settings
  2. Go yo Passwords & Accounts
  3. Select your work email account
  4. Click your work email address
  5. Change the password by typing new one
  6. Done
  7. Click your work email address again
  8. Click the SMTP server
  9. Click the Primary server (top one)
  10. Change the password by typing new one
  11. Done

iPad Mailbox

 Same instructions as for iPhone Mailbox above
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