How to remove an old user - Revision history

Richard at 11:08, 29 May 2015

2015-05-29T11:08:15Z

← Older revision		Revision as of 11:08, 29 May 2015
Line 15:		Line 15:

	[[Category:FAQ]]		[[Category:FAQ]]
	[[Category:~~UserAccount~~]]		[[Category:User Account]]

Richard at 09:40, 29 May 2015

2015-05-29T09:40:12Z

← Older revision		Revision as of 09:40, 29 May 2015
Line 11:		Line 11:

	== Related Topics ==		== Related Topics ==
	*[[How ~~do I~~ set an Out Of Office message]]		*[[How to set my Out Of Office message]]
	*[[How ~~do I~~ access Webmail]]		*[[How to access Webmail]]

			[[Category:FAQ]]
			[[Category:UserAccount]]

Richard: Richard moved page How do I remove an old user to How to remove an old user

2015-05-29T09:39:15Z

Richard moved page How do I remove an old user to How to remove an old user

← Older revision	Revision as of 09:39, 29 May 2015
(No difference)

Mvanbeek at 16:24, 7 December 2010

2010-12-07T16:24:50Z

← Older revision		Revision as of 16:24, 7 December 2010
Line 2:		Line 2:

	#As soon as someone leaves, their password should be changed. We are happy to do this for you.		#As soon as someone leaves, their password should be changed. We are happy to do this for you.
	#If they have an email account, '''either'''		#If they have an email account, '''either''':
	#*an out-of-office should be set to reply to all incoming emails (if you want us to do this, you will need to give us the subject and message you would like sent back to the sender), '''or'''		#*an out-of-office should be set to reply to all incoming emails (if you want us to do this, you will need to give us the subject and message you would like sent back to the sender), '''or''';
	#*we can redirect all their email to another person.		#*we can redirect all their email to another person.
	#If their email is being redirected, we can delete their account immediately. If you want to use an out-of-office message their account cannot be removed until you are ready to have the OOF message stopped.		#If their email is being redirected, or you are happy for their emails to be bounced back (as ''recipient unknown'') we can delete their account immediately. If you want to use an out-of-office message their account cannot be removed until you are ready to have the OOF message stopped.
	#:''NOTE: Deleting their account does NOT mean their old emails and files are deleted.''		#:''NOTE: Deleting their account does NOT mean their old emails and files are deleted.''
	#We have a permissions group which allows access to all an old ~~users~~ emails, so that they can be sorted into the correct places, or deleted. Once this is done, you can tell ~~use~~ to remove their mailbox, (which will also stop any [[OOF vs OOO\|OOF]] messages). Once we have set the permissions, and assuming you are a member of the group, you can simply subscribe to their mailbox folders just as you do to your own.		#We have a permissions group which allows access to all an old user's emails, so that they can be sorted into the correct places, or deleted. Once this is done, you can tell us to remove their mailbox, (which will also stop any [[OOF vs OOO\|OOF]] messages). Once we have set the permissions, and assuming you are a member of the group, you can simply subscribe to their mailbox folders just as you do to your own.
	#We can move any files they had in their personal file area into a shared area, allowing someone to check if anything in there should be kept and filed somewhere better.		#We can move any files they had in their personal file area into a shared area, allowing someone to check if anything in there should be kept and filed somewhere better.

Mvanbeek at 16:21, 7 December 2010

2010-12-07T16:21:58Z

← Older revision		Revision as of 16:21, 7 December 2010
Line 2:		Line 2:

	#As soon as someone leaves, their password should be changed. We are happy to do this for you.		#As soon as someone leaves, their password should be changed. We are happy to do this for you.
			#If they have an email account, '''either'''
	#~~If they have an email account, '''either'''~~ an out-of-office should be set to reply to all incoming emails (if you want us to do this, you will need to give us the subject and message you would like sent back to the sender), '''or''' ~~we can redirect all their email to another person.~~		#*an out-of-office should be set to reply to all incoming emails (if you want us to do this, you will need to give us the subject and message you would like sent back to the sender), '''or'''
			#*we can redirect all their email to another person.
	#If their email is being redirected, we can delete their account immediately. If you want to use an out-of-office message their account cannot be removed until you are ready to have the OOF message stopped.		#If their email is being redirected, we can delete their account immediately. If you want to use an out-of-office message their account cannot be removed until you are ready to have the OOF message stopped.
	#:Deleting their account does NOT mean their old emails and files are deleted.		#:''NOTE: Deleting their account does NOT mean their old emails and files are deleted.''
	#We have a permissions group which allows access to all an old users emails, so that they can be sorted into the correct places, or deleted. Once this is done, you can tell use to remove their mailbox, (which will also stop any [[OOF vs OOO\|OOF]] messages). Once we have set the permissions, and assuming you are a member of the group, you can simply subscribe to their mailbox folders just as you do to your own.		#We have a permissions group which allows access to all an old users emails, so that they can be sorted into the correct places, or deleted. Once this is done, you can tell use to remove their mailbox, (which will also stop any [[OOF vs OOO\|OOF]] messages). Once we have set the permissions, and assuming you are a member of the group, you can simply subscribe to their mailbox folders just as you do to your own.
	#We can move any files they had in their personal file area into a shared area, allowing someone to check if anything in there should be kept and filed somewhere better.		#We can move any files they had in their personal file area into a shared area, allowing someone to check if anything in there should be kept and filed somewhere better.

Mvanbeek: Initial old user page

2010-12-07T16:16:46Z

Initial old user page

New page

When someone leaves your business, one of the things that should be done is to review their server account. There are a number of steps we recommend, most of which we can do for you:

#As soon as someone leaves, their password should be changed. We are happy to do this for you.
#If they have an email account, '''either''' an out-of-office should be set to reply to all incoming emails (if you want us to do this, you will need to give us the subject and message you would like sent back to the sender), '''or''' we can redirect all their email to another person.
#If their email is being redirected, we can delete their account immediately. If you want to use an out-of-office message their account cannot be removed until you are ready to have the OOF message stopped.
#:Deleting their account does NOT mean their old emails and files are deleted.
#We have a permissions group which allows access to all an old users emails, so that they can be sorted into the correct places, or deleted. Once this is done, you can tell use to remove their mailbox, (which will also stop any [[OOF vs OOO|OOF]] messages). Once we have set the permissions, and assuming you are a member of the group, you can simply subscribe to their mailbox folders just as you do to your own.
#We can move any files they had in their personal file area into a shared area, allowing someone to check if anything in there should be kept and filed somewhere better.

== Related Topics ==
*[[How do I set an Out Of Office message]]
*[[How do I access Webmail]]